CleverPoint 4 User Manual

Introduction

Customer Support

Our customers come first, if you have any questions we are here to help. Contact our Customer Care Team at: support et cleverpoint.pro

Regulatory Compliance

CleverPoint’ Product is intended to be used for research applications and personal use only. Our products are not sold as Medical Devices as defined in EU directive 93/42/EEC. Our products are not designed or intended to be used for diagnosis or treatment of disease.

Directives
2014/53/EU (RED)
2015/863/EU (RoHS)

Safety – RED, art. 3.1. a)
PN-EN IEC 62368-1 2020

EMC – RED, art. 3.1. a)
PN-EN 55032:2015-09
PN-EN 55035:2017-09/A11:2020-09
ETSI EN 301 489-1 V2.2.3 (2019-11)
ETSI EN 301 489-17 V3.2.4 (2020-09)

Radio – RED, art. 3.2
ETSI EN 300 328 V2.2.2 (2019-07)

RoHS
PN-EN IEC 63000:2019-01

Declaration of Conformity
Hereby, CleverPoint Sp. z o.o. declares that the radio equipment CleverPoint 4 complies with the requirements of the European Parliament and Council Directive 2014/53/EU of 16 April 2014 on the harmonization of the laws of the Member States relating to the making available on the market of radio equipment and repealing Directive 1999/5/EC.

Warranty and Copyright

CleverPoint does not provide any warranties, guarantees, or representations regarding the contents of this document. The information is offered “as is” with no explicit or implied warranties, including but not limited to, warranties of merchantability, quality, and ownership. CleverPoint retains the authority to modify the contents of this document as well as the features or functions of its products and services at any moment, without the need to inform anyone of these modifications.

Product Information

Product information

CleverPoint4 is a wearable technology integrated with VR, designed to collect and analyze users’ responses to VR content. It features neurofeedback, cardio-feedback functions, biometric sensors, and integration with VR headsets.

CleverPoint 4 device labeled with its On/Off button, side LED indicator, CleverMask connector, charging USB-C port, and ECG lead port, alongside the CleverMask headband attachment with its sensor location labeled.

Technical specifications

4 channels for registering EEG in positions FP1, FP2, AF7, AF8 or AF3, AF4, F5, F6 (depending on the design of the Facemask and VR headset)
2 channels for EMG/EOG
1 channel for ECG
possibility to connect an external active sensor (breathing, electroplating)
low noise level-1mkv at 70 Hz bandwidth
sample rate from 125 Hz to 1 kHz.
gain from 1 to 24
offline operation 4-6 hours
WiFi
Bluetooth.
LSL and Matlab drivers
data exchange with Unreal Engine and Unity over the UDP Protocol.

Application compatibility

CleverPoint 4 is compatible with:

The current list of supported virtual reality headsets

Meta Quest 3
Pico 3 and Pico 4 — on request

CleverPoint 4 is compatible with:

CleverLAB
CleverPRO
Stressonika
BreathBook

Compatibility diagram for four CleverPoint products (CleverLAB, CleverPRO, Stressonika, BreathBook) showing which VR headsets and Windows software (CleverONLINE, CleverVIEW, Reports system) each one supports.

Safety precautions

CleverPoint 4 is a consumer product; it is not intended to be used as a medical device or in hazardous environments.

CleverPoint 4 is designed for use at room temperature. Avoid subjecting CleverPoint4 and CleverMask to extreme temperatures, whether high or low. Be aware that extended exposure to sunlight can lead to the discoloration of certain components.

When not in use, protect CleverPoint4 and CleverMask from direct sunlight to preserve their appearance.

CleverPoint 4 is not waterproof. Ensure that both CleverPoint4 and CleverMask remain dry and are not submerged in water or any other liquids.

Handle CleverPoint4 and CleverMask with care, avoiding drops and protecting them from any sudden impacts.
Carefully remove CleverMask from the VR headset, avoiding jerks or bending the cable. Do not press on the electrodes or move them.

WARNING: CleverPoint 4 is powered by a lithium polymer battery that is rated for operation between +15°C and +50°C environments. It is not user-replaceable. If you suspect that there is a fault with the battery, please contact CleverPoint Support.

WARNING: Refrain from opening, disassembling, or attempting to repair your CleverPoint4 or CleverMask on your own.

WARNING: Do not charge CleverPoint 4 while the device switched on.

Maintenance

To clean the CleverMask, apply a small amount of medical alcohol to a cotton pad and gently wipe the entire surface of the mask, including the sensors. Use alcohol sparingly: simply dab with the cotton pad and lightly wipe the entire surface.
If CleverPoint4 is used individually, cleaning can be performed once a week.

WARNING: If CleverPoint4 is used by others, clean the CleverMask after each new user. It is also recommended to clean the inner surface of the VR headset that comes into close contact with the face.

Suggested hygiene supplies:
Microfiber cloth for wiping the VR headset lenses
Disinfectant solution for cleaning the CleverMask. Rubbing alcohol is recommended as the most optimal cleaning agent.
Cotton pads for applying the solution

Before each use, ensure all equipment is present, fully charged, and undamaged.
CleverPoint’s equipment:
CleverPoint4 device
Facial Interface with sensors CleverMask
ECG cable
ThirdParty’s equipment:
Disposable electrodes for ECG cable
VR headset
VR controllers (controllers operate on AA batteries)
Headphones (if used)
Laptop
Wi-Fi router for device communication
If any CleverPoint device, piece of equipment, or accessory is damaged, DO NOT USE IT. Contact CleverPoint Support for any damaged, malfunctioning, or inoperative equipment.

Getting Started

Kit contains

Kit contents grid showing the CleverPoint 4 device, CleverMask, ECG cable, and a pack of 50 ECG electrodes, each labeled.

Equipment Check

Before each use, check that all equipment is present, fully charged, and undamaged.

VR headset (Meta Quest 3)
VR controllers (controllers operate on AA batteries)
CleverMask for VR headset (headset overlay with sensors)
CleverPoint device
Headphones
Laptop
Cardio cable
Disposable electrodes
Wi-Fi router to organize communication between all devices

Hygiene supplies:

Microfiber cloth for wiping the lenses of the virtual reality headset
Disinfectant solution for cleaning the CleverMask. Rubbing alcohol is recommended as the most optimal cleaning agent.
Cotton pads for applying the solution

If any device, piece of equipment, or accessory is damaged, DO NOT USE IT. Contact CleverPoint Support if any equipment is damaged, malfunctioning, or inoperative.

Types of CleverPoint 4 Indications

Color indication is present on the Power button and on the side LED illumination of the device.

Color Indication and Animation of the Power Button

The color of the button and its indication indicates the device’s operating mode:

Green Color – Wi-Fi mode

(mode selection is done in the software on the PC)

The Power button rapidly flashes green – the device is searching for the previously connected Wi-Fi network.
The Power button slowly flashes green – the device is connected to the Wi-Fi network and ready to pair with the software installed on the user’s PC.
The Power button is continuously lit with a steady green color – the device is connected to the software installed on the user’s PC.

CleverPoint 4 device viewed from above with its power button illuminated steady green, indicating it is connected to the PC software.

Blue Color – Bluetooth mode

(mode selection is done in the software on the PC)

The Power button slowly flashes blue – the device is connected and ready to pair with the software installed on the user’s PC.
The Power button is continuously lit with a steady blue color – the device is paired with the software installed on the user’s PC.

CleverPoint 4 device viewed from above with its power button illuminated steady blue, indicating it is paired with the PC software.

Flashes alternately in green and blue – Device Setup Mode

In this mode, you can connect to Wi-Fi network, update the device firmware, and change the device connection mode.

Color Indication of the Side LED Illumination

The color indication of the side LED illumination indicates the battery charge level.

Green color – full battery charge >70%
Orange color – medium battery level 35%-70%
Red color – battery level below 35%.

Attention! If the charge is less than 20%, the side LED illumination will flash red 3 times upon turning on, and the device will shut down.

Animation of the Side LED Illumination

Side LED indication with a battery charge color slowly circling around the perimeter – no data transmission, device is in standby mode awaiting data transfer.
4 side LEDs in each corner of the device remain continuously lit – data is being transmitted.
When the device is turned on, the side LED indication will rapidly ‘run’ around in a circle.

Charging your CleverPoint 4

Your CleverPoint 4 is charged and tested before shipping — so you can start using it straight away.

Charging the battery

CleverPoint 4 device viewed from the side with the charging USB-C port labeled and highlighted.

To optimize the use of your CleverPoint 4, we recommend that you fully charge it before making recordings.

To charge the battery, plug the USB charging cable into the USB-C port of the headset.
Then, connect the other end of the USB charging cable to a power outlet.
The length of time it takes to fully recharge your CleverPoint 4 depends on the remaining capacity of the battery. Charging can take several hours.

If you have any issues charging your CleverPoint 4, please contact the CleverPoint Support team.

Charging behaviour

The color indication of the side LED illumination indicates the battery charge level.
Green color – full battery charge >70%
Orange color – medium battery level 35%-70%
Red color – battery level below 35%.

CleverPoint 4 device viewed from the side with the side LED indicator labeled and highlighted.

Attention! If the charge is less than 20%, the side LED illumination will flash red 3 times upon turning on, and the device will shut down.

Checking the Battery Level and Device Connection Type

If the device is turned off and you need to check the battery level and the device’s connection mode, briefly press the device’s Power button:
• The color of the device’s button will indicate the mode of the last connection according to the Power button’s indication type.
• The color of the side LED indication will indicate the battery charge level according to the color indication of the side LED illumination.
• After 5 seconds of brief pressing, the device will turn off.

Turning CleverPoint 4 on/off

CleverPoint 4 device with arrows labeling the Power button on top, the side LED indicator, the CleverMask connector, the charging port, and the ECG lead port.

Turning CleverPoint 4 on

Press the Power button and hold it for a 3 seconds until the side LED indicator quickly ‘runs’ around in color indicating battery level (see: Color Indication of the Side LED Illumination).
Power button will flash rapidly while searching for the previously connected Wi-Fi network
When connection with Wi-Fi network is established power button slowly flashes green
Now you can connect the software. If connection is established power button constantly lit green

Attention! If after turning on the device, the Power button alternately flashes green-blue, then the CleverPoint device:

Is not connected to the required Wi-Fi network and needs to be connected to a Wi-Fi network.
- Cannot find the Wi-Fi network it was previously connected to. The device needs to be reconnected to the Wi-Fi network.
- The Wi-Fi network password is incorrect/changed. The device needs to be reconnected to the Wi-Fi network.

Turning CleverPoint 4 off

Press the Power button and hold it for several seconds until the side LED indicators flash 3 times in red and all the light indicators turn off.

First time Wi-Fi setup

Press the Power button and hold it for a long time until the button starts flashing blue-green. During this hold, the side LED indicators will inform about the device entering setup mode by flashing red. Release the Power button. The device is ready for setup.
Open the Wi-Fi network settings on your computer or phone. You will see a Wi-Fi access point named CleverPoint (XXXX), for example:

Wi-Fi network selection list showing an available access point named "CleverPoint (966C)" alongside a "Stressonika" network.

Connect to this access point.
In any internet browser, go to the address: http://192.168.1.1/ (if the browser doesn’t open automatically).
Follow the steps:

CleverPoint device configuration web page showing device information (ID, firmware and hardware version, battery level) and Wi-Fi connection settings, annotated with three steps: select the Wi-Fi network, enter the password, and click Save and Restart.

The device will reboot.
The device is now ready and connected to your Wi-Fi network.
You can close the browser.

Attention!
If for any reason you are unable to connect the device to the selected Wi-Fi network, please repeat the process: Initial setup of the CleverPoint V4 device to the used Wi-Fi network.

Attention!
If there are a large number of Wi-Fi networks (for example, when participating in an exhibition), there may be problems with connecting the device.
Recommendations:
– Use a separate router to set up your own portable Wi-Fi hotspot.
– Find a location where there is less Wi-Fi network congestion (e.g., step outside the exhibition area), and connect the device to the portable router. After this, you can return, and the device will work correctly.

Connecting CleverMask to the VR Headset

The VR headset has a soft, removable face mask.

When using the CleverPoint device, you need to:

Remove the original headset mask.
Replace it with CleverMask.

CleverPoint 4 device viewed from the side with the CleverMask connector port labeled and highlighted.

CleverMask headband attachment on its own, showing the cushioned sensor pads and connecting cable.

VR headset shown from the front with the CleverMask face cushion attached.

If the CleverPoint device is not being used, CleverMask can be replaced with the native mask for the usual operation with the virtual reality headset.

Connecting the ECG cable to CleverPoint 4

Connect the ECG cable included in the kit to the ECG port on CleverPoint 4.

CleverPoint 4 device viewed from the side with the ECG lead port labeled and highlighted.

Attach the cardio electrode to the left forearm or the back of the left hand, at any of the locations shown in the figure.

Two views of a left arm marked with red dots indicating alternative ECG electrode placement sites near the elbow and along the forearm.

Placement of electrodes on the left forearm for right-handed individuals

Two views of a left arm marked with red dots indicating ECG electrode placement sites near the elbow and forearm, recommended for right-handed individuals.

Placement of electrodes on the left forearm for left-handed individuals

Connect the ECG cable to the cardio electrode.

You are ready for recording and research.